Using a booking service is a great option, especially when looking for a quick, easy, and economical way to deliver goods. They provide a simple, straightforward, and secure way to transport packages across town, across the country, or even across the planet.
If you have never used a booking service before, there are some critical questions to ask them before getting started. Here are the most important questions to ask a booking service before you schedule a pick-up and delivery.
It seems obvious that a booking service would be licensed, but it is imperative that you check. This is essential in guaranteeing the security and protection of the booking and your delivery during transit.
Many, even most companies, do offer some form of online tracking for deliveries these days. If the company you are considering does not provide this, you might want to consider it as a red flag. Especially for a sensitive order, you will want to track the delivery in real-time and ensure it arrives at its scheduled destination.
This is a question that might not come to mind at first, but the truth is that this really does matter! When your package or product is delivered, your name and reputation are on the line. The bookings you use must have a professional appearance and behave politely and professionally, reflecting well on you or your company.
When you choose an established company like Ramaneela, you get decades of experience and a community-wide reputation for excellence. However, suppose you select a less reputable company. You will want to invest time in doing some research to ensure that you won’t have any issues with lost, damaged, or even stolen delivery items.
This is another one where you might be tempted to assume the company has customer service available, but that isn’t true in all cases. You don’t want to find out that customer service is only available from 10 am to 2 pm after having had a problem with your delivery that doesn’t fall within those hours.
It is always best to check and make sure customer service is readily available at pivotal times before you schedule a delivery.
It is crucial to ask about warehouses and other logistical concerns if you have a large order, but you might want to ask this question even if your order is small. If a company has warehousing and other logistic options available, they can more easily provide security for goods.
It also means that they are a more established company, which gives you a sense that they can be counted on and trusted.